Beanline ("we," "our," or "us") values your privacy. This Privacy Policy describes how we collect, use, and share your information when you interact with our website, services, and messaging programs.
We collect your contact information (name, email, phone number), shipping address, payment details, and SMS opt-in status to provide weekly coffee drop offers, process orders, send notifications, deliver customer support, and improve our services.
We use trusted third-party service providers, including Twilio, Stripe, Airtable, and SendGrid, as well as advertising and marketing platforms, to help operate our business. These providers are required to implement reasonable security measures and are not permitted to use your personal information for their own independent purposes except as permitted by their privacy policies and applicable law.
Payment information is processed securely by Stripe. We do not store full credit card numbers on our servers.
We may automatically collect limited technical information such as browser type, IP address, and website interactions to improve our services and marketing effectiveness.
We use your information to:
Opt-In Consent: By providing your phone number and checking the consent box, you authorize Beanline to send you SMS messages, including marketing and transactional communications.
Opt-Out: You may opt out at any time by replying STOP to any SMS message. You will receive one final confirmation message. You may also contact us at hello@beanline.coffee.
We do not sell your personal information.
We may share your information with trusted third-party service providers to operate our business, including:
These providers may process your information in accordance with their own privacy policies and applicable law.
We may also disclose information if required by law, regulation, legal process, or to protect our rights, users, or services.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure, consistent with industry standards and CTIA Messaging Principles and Best Practices.
We retain your personal information only as long as necessary to:
Our services are not intended for individuals under 18. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided personal information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date. Your continued use of our services constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, please contact:
hello@beanline.coffee
Beanline Coffee